FAQ


If you already have an administrative assistant, an Assistforce VA would expand or maintain your existing administrative services at a huge fraction of the cost of hiring regular on-site administrative support.  


If you currently do not have reliable administrative support, an Assistforce VA would allow you to quickly, and with minimal cost and risk, try out the force multiplying benefits of having an administrative assistant. For instance, you might find that a large part of your day is tied up being put on hold, waiting for return calls, repeatedly tweaking your calendar to manage your appointments, culling through email, and the other small but necessary minutiae of running a business.  Well, what if all that time is freed up so you could be actually doing productive, revenue-generating work?  And, having freed up your time to do productive work,  wouldn’t you like direct support to generate new sales and help cash flow?


Here’s a few things your Assistforce VA can be doing for you:


1.Answer phone calls / retrieve email

a.relay urgent messages

b.take messages

2.Make calls / send out emails

a.new customer prospecting

b.appointment confirmation / rescheduling

c.customer billing reminders / follow-ups

3.Manage calendar, contact list, to do list

a.upload business cards (fax to VA)

b.update of appointments / calendar (online)

c.to do reminders, e.g. due bills

d.birthday, golf games, anniversaries, dentist

4.Coordinate events

a.air travel, car rental and hotel reservations

b.conference registration

c.office functions

d.directions to an appointment with various online tools, Google Maps, Mapquest, Yahoo Maps pushed to your phone, email.

5.Prepare and route simple reports / correspondences

a.transcribe meeting notes (fax to VA)

b.weekly sales reports

c.invoices / past due notices

d.monthly bank reconciliation

6.Print hard copies of documents on a printer in your office (remote PC access)

7.Back up your files on an external medium in your office (remote PC access)

8.Web 2.0 / Web Research

a.research market, competition, trends

b.monitor your website traffic (banner ad placements/CTR/Google Ads)

c.article / blog / Twitter submission to generate buzz, traffic, share of mind

d.monitor and update profiles on Facebook, LinkedIn, MySpace, Multiply, Friendster

e.link and banner exchange

f.EBay listings

g.Craigslist, job boards, Kijiji, BackPage postings

h.Email marketing (Constant Contact)

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